TERMS & CONDITIONS

1. Company Information and Platform Overview
Nearby Pets India is managed by KRP Tech Solutions OPC Private Limited.

We operate as an aggregator platform, connecting buyers with pet sellers or breeders. Please note that we do not directly own, breed, or house any pets unless explicitly stated. The sellers listed on our platform are third-party providers, and all transactions are made at the buyer’s discretion.

2. Age Restriction
To ensure responsible pet ownership and compliance with legal standards, both buyers and affiliates must be 18 years of age or older to place an order or engage with our platform's purchasing functionalities. By proceeding, you confirm that you meet this age requirement.

3. Ordering and Payment
Order Placement: All orders must be placed directly through the Nearby Pets India website to ensure you benefit from the facilities and support we provide.

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Payment Process: Payments for orders must be made exclusively through Nearby Pets India's designated secure third-party gateways or bank accounts. Do not make direct payments to affiliates or sellers. We are not responsible for any issues or losses arising from orders placed outside our website or payments made directly to individuals.

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Booking Confirmation: A partial or full payment may be required to confirm your pet booking. This will be communicated at the time of order placement.

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Payment Modes:

For domestic customers, accepted payment methods include Bank Transfers (IMPS, NEFT, UPI).

International customers may use Remitly or, if available, make payments to a designated country-specific bank account.

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No Cash on Delivery: Nearby Pets India does not offer 100% Cash on Delivery (COD).

Invoice and Receipts: Invoices will be generated after the order is confirmed, and receipts will be provided upon successful payment.

4. Pet Listings and Verification
Dynamic Listings: Pet listings, including images, prices, and descriptions, are uploaded by individual sellers and may vary in real-time.

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Seller Verification: While we attempt to verify sellers registered on our platform, we do not guarantee the authenticity, health, or pedigree of any pet unless explicitly mentioned on the pet's listing or in specific contractual agreements.

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Buyer Due Diligence: We strongly advise all buyers to conduct their own due diligence. This includes:

Always reviewing all provided documentation (e.g., health records, vaccine certificates, pedigree papers) before completing a purchase.

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Requesting veterinary checks of the pet if needed, at your own expense.

5. Delivery
Delivery Timelines: Delivery timelines vary based on your location and the pet's readiness for transport (e.g., age, vaccination status, and any required permits). Specific estimates will be provided during the order process.

6. Health, Warranty & Liability
Health Guarantees: Any specific health guarantees or warranties are provided solely by the individual breeder/seller, not by Nearby Pets India.

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Liability Limitation: We do not assume liability for any injury, illness, loss, or damage caused by or related to any pet purchased through our platform.

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Post-Purchase Issues and Refunds: Once a pet is purchased and handed over, it becomes the user's responsibility. In case any issues arise with the pet, a refund request (if applicable under the seller's policy) must be raised with supporting veterinary documentation.

7. State Regulations and Bans
The availability of certain breeds may vary based on state government approvals and regulations.

Certain dog breeds may be banned in specific states. It is the customer's responsibility to verify and comply with all local regulations regarding pet ownership in their area.

8. Intellectual Property
All content on the Nearby Pets India platform, including but not limited to logos, designs, texts, graphics, and images (with the exception of pet images directly provided by breeders/sellers), are the intellectual property of KRP Tech Solutions OPC Private Limited. This content may not be used, reproduced, distributed, or displayed without our express prior written permission.

9. Termination
We reserve the right to:

Suspend or delete your account for any violations of these Terms and Conditions or our Privacy Policy.

Refuse service to anyone at our sole discretion.

Take legal action against users or sellers who violate applicable laws or these terms.

10. Dispute Resolution
Any disputes or claims arising out of or in connection with your use of the Nearby Pets India platform shall first be attempted to be resolved amicably between the parties. If an amicable resolution cannot be reached, the dispute shall be subject to the exclusive jurisdiction of the courts located in Kharar, Punjab, India.
 

11. Modifications to Terms
We may update or modify these Terms and Conditions from time to time. Any changes will be posted on our website with a revised "Updated Date." Your continued use of the platform after any such changes signifies your acceptance of the revised Terms. It is your responsibility to review these terms periodically.

12. Contact Information
If you have any questions or concerns regarding these Terms and Conditions, please contact us:

Helpline: +918069645025

Email: support@nearby-petstore.in

Corporate Office: +911604021095