top of page

PRIVACY POLICY

Privacy Policy - Nearby Pets India (KRP Tech Solutions OPC Private Limited)

Last updated on: 21-07-2025 00:00:00

​

This Privacy Policy describes how Nearby Pets India, managed by KRP Tech Solutions OPC Private Limited, collects, uses, and protects your personal information when you use our services for the purchase of live pets. We are committed to protecting your privacy and ensuring the security of your information.

​

1. Information Collection

We may collect the following types of information:

  • Personal Information: Name, address, contact number, email address, and age.

  • Payment Information: Bank transfer details, UPI details, or other payment information necessary to process your order.

  • Order Information: Details of the pets you purchase, including breed, age, and health records.

  • Communication Information: Records of your communication with us, including emails and phone calls.

  • Website Usage Information: Data collected through cookies and similar technologies, such as IP address, browser type, and Browse behavior.

  • Government ID: For verification purposes, especially if there's any doubt regarding the age of usage.

  • Geo-Location Data: We may request your geo-location to ensure accurate delivery to the correct person and place.

​

2. Use of Information

We use your information for the following purposes:

  • To process and fulfill your orders.

  • To communicate with you regarding your orders and provide customer support.

  • To verify your age and eligibility to purchase live pets. We do not deal with customers who are under 18 years old.

  • To process payments and prevent fraud.

  • To provide veterinary and health-related information about your pet.

  • To improve our services and website.

  • To comply with legal obligations.

  • To facilitate accurate delivery by verifying geo-location.

  • To create social media content based on the preferences you provide. We will also use data provided by farms for social media and other content promotions.

​

3. Data Sharing

  • We will not sell your personal information to any third-party companies.

  • Your contact information may be shared with our employees, affiliated farms, and our own delivery personnel to facilitate order processing and delivery.

  • We may share information if required to comply with law enforcement requests or regulatory requests.

  • Documentation (e.g., identity verification, business registration) is necessary for onboarding delivery agents and farms. This documentation may be shared internally for verification and compliance.

​

4. Data Security

  • We implement appropriate security measures to protect your personal information from unauthorized access, use, or disclosure.

  • We employ industry-standard security practices to protect your data.

​

5. Data Retention

  • We will handle and retain your data for a minimum of 5 years from the purchase date for auditing and regulatory purposes.

  • After the required retention period, we will securely delete or anonymize your data.

​

6. Advertisements and External Links

  • We may use AdSense on our platform, which may display advertisements.

  • Our platform may contain external website links/promotions to third-party sites. Please be aware that we are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

​

7. Data Deletion Request

​

8. Reporting Data Breaches

​

9. Policy Updates

  • We may update this Privacy Policy from time to time. Any changes will be posted on our website.

  • It is your responsibility to review this policy periodically.

​

10. Contact Information

If you have any questions or concerns about this Privacy Policy, please contact us at:

​

11. Consent

By using our services, you consent to the collection and use of your information as described in this Privacy Policy.

pexels-miguelconstantin-2623968.jpg
bottom of page